cloudflare
tcp/443
Open service 216.198.53.12:443 · app-store1655274634.zendesk.com
2026-02-04 10:05
HTTP/1.1 403 Forbidden
Date: Wed, 04 Feb 2026 10:05:38 GMT
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Page title: IP address not permitted
<!DOCTYPE html>
<html lang="en">
<head>
<meta http-equiv="content-type" content="text/html; charset=UTF-8" />
<title>IP address not permitted</title>
<style type="text/css">
/*
Zendesk colors (2016 rebrand), accessible on white
#2D5E64 Mid-point between Breaker Bay and Sherpa Blue
#04444D Sherpa blue
#03363D is Algae
#012B30 Daintree
Inaccessible on white - Decorative only
#819A9E Submarine
Inaccessible on any color - Decorative only
#56777A Breaker Bay
*/
body {
background: #03363D;
color: white;
font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif;
font-size: 14px;
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}
strong, b {
font-weight: 500;
}
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max-width: 40em;
}
.l-centered {
margin-left: auto;
margin-right: auto;
}
.l-v-padded {
padding-top: 0.8rem;
padding-bottom: 0.8rem;
}
.l-padded-bottom {
margin-bottom: 0.8rem;
}
.ipr__page-heading {
/* mobile first */
font-size: 1rem;
font-weight: normal;
padding-bottom: 1.6rem;
}
@media screen and (min-width: 400px) {
.ipr__page-heading {
font-size: 1.6rem;
font-weight: 300;
}
}
@media screen and (min-width: 520px) {
.ipr__page-heading {
font-size: 2rem;
}
}
.ipr__container {
padding: 1.2rem 1.6rem;
border-radius: 0.2rem;
background: white;
color: #012B30;
}
.ipr__additional-translation {
}
.ipr__additional-translation::before {
content: "";
display: block;
margin: 0.8rem 0;
overflow: hidden;
height: 0.4rem;
width: 2.4rem;
background: #56777A;
}
.u-fine-print-on-white {
color: #2D5E64;
font-size: 0.785rem; /* 12px on 14px base */
}
</style>
<meta name="viewport" content="width=device-width">
</head>
<body>
<!--
★
DEVELOPERS:
★
Please note the strings here ARE in Rosetta but will
need manually updated for now.
Find them under the ip_restrictions package.
-->
<article class="l-max-readable-width l-centered">
<h1 class="ipr__page-heading">
Your IP address is not permitted.
</h1>
<div class="ipr__container l-padded-bottom">
<p>
<strong>IP restrictions are enabled.</strong>
Access may require connecting to an office network or VPN.
Contact your Zendesk administrator for help.
</p>
</div>
<!-- Do not edit the section below!
It is generated from script/update_translations_in_403 -->
<!-- BEGIN TRANSLATIONS -->
<div class="l-v-padded">
<p lang="pt-br" class="ipr__additional-translation">
Seu endereço IP não tem permissão.
As restrições de IP foram ativadas pelo administrador do seu Zendesk. O acesso pode requerer uma conexão a uma VPN ou rede comercial.
</p>
</div>
<div class="l-v-padded">
<p lang="es-419" class="ipr__additional-translation">
La dirección IP no está permitida.
El administrador de Zendesk ha activado las restricciones de IP. El acceso puede necesitar una conexión a una red de oficina o una VPN.
</p>
</div>
<div class="l-v-padded">
<p lang="de" class="ipr__additional-translation">
Ihre IP-Adresse ist nicht zulässig.
Ihr Zendesk-Administrator hat IP-Beschränkungen aktiviert. Zum Zugriff müssen Sie möglicherweise zuerst eine Verbindung zu einem Unternehmensnetzwerk oder VPN herstellen.
</p>
</div>
<div class="l-v-padded">
<p lang="fr" class="ipr__additional-translation">
Votre adresse IP n’est pas autorisée.
Les restrictions IP ont été activées par votre administrateur Zendesk. Pour obtenir l’accès, vous devrez peut-être vous connecter à un réseau d’entreprise ou un VPN.
</p>
</div>
<div class="l-v-padded">
<p lang="nl" class="ipr