Domain help.smartcare.io
United States
AMAZON-AES
Software information

Caddy

tcp/80

istio-envoy

tcp/443

  • Open service 18.210.189.28:443 · help.smartcare.io

    2026-01-12 09:01 

    HTTP/1.1 200 OK
Alt-Svc: h3=":443"; ma=2592000
Content-Length: 11458
Content-Type: text/html; charset=utf-8
Date: Mon, 12 Jan 2026 09:01:04 GMT
Server: Caddy
Server: istio-envoy
Set-Cookie: PLAY_SESSION="4d409550ebb6aec027b985d87e354ac5fd0fb94e-siteId=56b3ed599033603f7da382c4&hs.session.id=DTv7kfGRZ644FlnJ5v5elCyl2IF9G2fc34qUWEiMhLhCsiXQyloEmj9CGmBR8FOB&hs.session.exp=1768294864985"; Expires=Tue, 12 Jan 2027 09:01:04 GMT; Path=/; Secure; HTTPOnly
Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
X-Envoy-Upstream-Service-Time: 15
Connection: close

Page title: Smartcare Knowledge Base



<!DOCTYPE html>
<html>
    
<head>
    <meta charset="utf-8"/>
    <title>Smartcare Knowledge Base</title>
    <meta name="viewport" content="width=device-width, maximum-scale=1"/>
    <meta name="apple-mobile-web-app-capable" content="yes"/>
    <meta name="format-detection" content="telephone=no">
    <meta name="description" content="Frequently asked questions and support documentation for Smartcare"/>
    <meta name="author" content="Smartcare"/>
    <link rel="canonical" href="https://help.smartcare.io"/>
    

    
        <link rel="stylesheet" href="//d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1767975540091.css">
    
    <style>
        body { background: #ffffff; }
        .navbar .navbar-inner { background: #332732; }
        .navbar .nav li a, 
        .navbar .icon-private-w  { color: #c0c0c0; }
        .navbar .brand, 
        .navbar .nav li a:hover, 
        .navbar .nav li a:focus, 
        .navbar .nav .active a, 
        .navbar .nav .active a:hover, 
        .navbar .nav .active a:focus  { color: #ffffff; }
        .navbar a:hover .icon-private-w, 
        .navbar a:focus .icon-private-w, 
        .navbar .active a .icon-private-w, 
        .navbar .active a:hover .icon-private-w, 
        .navbar .active a:focus .icon-private-w { color: #ffffff; }
        #serp-dd .result a:hover,
        #serp-dd .result > li.active,
        #fullArticle strong a,
        #fullArticle a strong,
        .collection a,
        .contentWrapper a,
        .most-pop-articles .popArticles a,
        .most-pop-articles .popArticles a:hover span,
        .category-list .category .article-count,
        .category-list .category:hover .article-count { color: #4381b5; }
        #fullArticle, 
        #fullArticle p, 
        #fullArticle ul, 
        #fullArticle ol, 
        #fullArticle li, 
        #fullArticle div, 
        #fullArticle blockquote, 
        #fullArticle dd, 
        #fullArticle table { color:#585858; }
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    <link rel="apple-touch-icon-precomposed" href="//d33v4339jhl8k0.cloudfront.net/docs/assets/56b3ed599033603f7da382c3/images/5bd0911e2c7d3a01757a58de/apple-icon-180x180-precomposed.png">
    <link rel="shortcut icon" type="image/png" href="//d33v4339jhl8k0.cloudfront.net/docs/assets/56b3ed599033603f7da382c3/images/5bd0911e04286356f0a50426/favicon-32x32.png">
    <!--[if lt IE 9]>
    
        <script src="//d3eto7onm69fcz.cloudfront.net/assets/javascripts/html5shiv.min.js"></script>
    
    <![endif]-->
    
        <script type="application/ld+json">
        {"@context":"https://schema.org","@type":"WebSite","url":"https://help.smartcare.io","potentialAction":{"@type":"SearchAction","target":"https://help.smartcare.io/search?query={query}","query-input":"required name=query"}}
        </script>
    
    
</head>
    <body>
        <script>
            window.onload = function() {
                $("#searchBar input.search-query" ).focus();
            };
        </script>
        
<header id="mainNav" class="navbar">
    <div class="navbar-inner">
        <div class="container-fluid">
            <a class="brand" href="https://www.smartcare.io">
            
                
                    <img src="//d33v4339jhl8k0.cloudfront.net/docs/assets/56b3ed599033603f7da382c3/images/56bcd026c697917fdc55e56b/logo-helpscout.png" alt="Smartcare Knowledge Base" width="300" height="75">
                

            
            </a>
            
                <button type="button" class="btn btn-navbar" data-toggle="collapse" data-target=".nav-collapse">
                    <span class="sr-only">Toggle Navigation</span>
                    <span class="icon-bar"></span>
                    <span class="icon-bar"></span>
                    <span class="icon-bar"></span>
                </button>
            
            <div class="nav-collapse collapse">
                <nav role="navigation"><!-- added for accessibility -->
                <ul class="nav">
                    
                        <li id="home" class="active"><a href="/">Help <b class="caret"></b></a></li
    Found 2026-01-12 by HttpPlugin
    Create report

  • Open service 18.210.189.28:80 · help.smartcare.io

    2026-01-12 09:01 

    HTTP/1.1 302 Found
Location: https://help.smartcare.io/
Server: Caddy
Date: Mon, 12 Jan 2026 09:02:02 GMT
Content-Length: 0
Connection: close
    Found 2026-01-12 by HttpPlugin
    Create report

  • Open service 3.225.219.144:80 · help.smartcare.io

    2026-01-12 09:01 

    HTTP/1.1 302 Found
Location: https://help.smartcare.io/
Server: Caddy
Date: Mon, 12 Jan 2026 09:02:03 GMT
Content-Length: 0
Connection: close
    Found 2026-01-12 by HttpPlugin
    Create report

  • Open service 3.225.219.144:443 · help.smartcare.io

    2026-01-12 09:01 

    HTTP/1.1 200 OK
Alt-Svc: h3=":443"; ma=2592000
Content-Length: 11458
Content-Type: text/html; charset=utf-8
Date: Mon, 12 Jan 2026 09:01:04 GMT
Server: Caddy
Server: istio-envoy
Set-Cookie: PLAY_SESSION="b8fa07b2b74600dc897df2616eb59874a9d7844f-siteId=56b3ed599033603f7da382c4&hs.session.id=C1PoM0dcWXvlPBdoNxhANL73hwX9TOCTyC5C5YGiTlNcwjoVkKNQMOmLNmvSevQ5&hs.session.exp=1768294864495"; Expires=Tue, 12 Jan 2027 09:01:04 GMT; Path=/; Secure; HTTPOnly
Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
X-Envoy-Upstream-Service-Time: 10
Connection: close

Page title: Smartcare Knowledge Base



<!DOCTYPE html>
<html>
    
<head>
    <meta charset="utf-8"/>
    <title>Smartcare Knowledge Base</title>
    <meta name="viewport" content="width=device-width, maximum-scale=1"/>
    <meta name="apple-mobile-web-app-capable" content="yes"/>
    <meta name="format-detection" content="telephone=no">
    <meta name="description" content="Frequently asked questions and support documentation for Smartcare"/>
    <meta name="author" content="Smartcare"/>
    <link rel="canonical" href="https://help.smartcare.io"/>
    

    
        <link rel="stylesheet" href="//d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1767975540091.css">
    
    <style>
        body { background: #ffffff; }
        .navbar .navbar-inner { background: #332732; }
        .navbar .nav li a, 
        .navbar .icon-private-w  { color: #c0c0c0; }
        .navbar .brand, 
        .navbar .nav li a:hover, 
        .navbar .nav li a:focus, 
        .navbar .nav .active a, 
        .navbar .nav .active a:hover, 
        .navbar .nav .active a:focus  { color: #ffffff; }
        .navbar a:hover .icon-private-w, 
        .navbar a:focus .icon-private-w, 
        .navbar .active a .icon-private-w, 
        .navbar .active a:hover .icon-private-w, 
        .navbar .active a:focus .icon-private-w { color: #ffffff; }
        #serp-dd .result a:hover,
        #serp-dd .result > li.active,
        #fullArticle strong a,
        #fullArticle a strong,
        .collection a,
        .contentWrapper a,
        .most-pop-articles .popArticles a,
        .most-pop-articles .popArticles a:hover span,
        .category-list .category .article-count,
        .category-list .category:hover .article-count { color: #4381b5; }
        #fullArticle, 
        #fullArticle p, 
        #fullArticle ul, 
        #fullArticle ol, 
        #fullArticle li, 
        #fullArticle div, 
        #fullArticle blockquote, 
        #fullArticle dd, 
        #fullArticle table { color:#585858; }
    </style>
    
    <link rel="apple-touch-icon-precomposed" href="//d33v4339jhl8k0.cloudfront.net/docs/assets/56b3ed599033603f7da382c3/images/5bd0911e2c7d3a01757a58de/apple-icon-180x180-precomposed.png">
    <link rel="shortcut icon" type="image/png" href="//d33v4339jhl8k0.cloudfront.net/docs/assets/56b3ed599033603f7da382c3/images/5bd0911e04286356f0a50426/favicon-32x32.png">
    <!--[if lt IE 9]>
    
        <script src="//d3eto7onm69fcz.cloudfront.net/assets/javascripts/html5shiv.min.js"></script>
    
    <![endif]-->
    
        <script type="application/ld+json">
        {"@context":"https://schema.org","@type":"WebSite","url":"https://help.smartcare.io","potentialAction":{"@type":"SearchAction","target":"https://help.smartcare.io/search?query={query}","query-input":"required name=query"}}
        </script>
    
    
</head>
    <body>
        <script>
            window.onload = function() {
                $("#searchBar input.search-query" ).focus();
            };
        </script>
        
<header id="mainNav" class="navbar">
    <div class="navbar-inner">
        <div class="container-fluid">
            <a class="brand" href="https://www.smartcare.io">
            
                
                    <img src="//d33v4339jhl8k0.cloudfront.net/docs/assets/56b3ed599033603f7da382c3/images/56bcd026c697917fdc55e56b/logo-helpscout.png" alt="Smartcare Knowledge Base" width="300" height="75">
                

            
            </a>
            
                <button type="button" class="btn btn-navbar" data-toggle="collapse" data-target=".nav-collapse">
                    <span class="sr-only">Toggle Navigation</span>
                    <span class="icon-bar"></span>
                    <span class="icon-bar"></span>
                    <span class="icon-bar"></span>
                </button>
            
            <div class="nav-collapse collapse">
                <nav role="navigation"><!-- added for accessibility -->
                <ul class="nav">
                    
                        <li id="home" class="active"><a href="/">Help <b class="caret"></b></a></li
    Found 2026-01-12 by HttpPlugin
    Create report

  • Open service 52.201.90.218:443 · help.smartcare.io

    2026-01-12 09:01 

    HTTP/1.1 200 OK
Alt-Svc: h3=":443"; ma=2592000
Content-Length: 11458
Content-Type: text/html; charset=utf-8
Date: Mon, 12 Jan 2026 09:01:04 GMT
Server: Caddy
Server: istio-envoy
Set-Cookie: PLAY_SESSION="3b78d00388aeb67209da45fa5b3dd92be92df09b-siteId=56b3ed599033603f7da382c4&hs.session.id=8mxe4QYhMMNUNxGQhdbI6NfM2nRKgmP1uFKVOlDvnANEbXmxy9a9MKElBOZypykf&hs.session.exp=1768294864860"; Expires=Tue, 12 Jan 2027 09:01:04 GMT; Path=/; Secure; HTTPOnly
Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
X-Envoy-Upstream-Service-Time: 13
Connection: close

Page title: Smartcare Knowledge Base



<!DOCTYPE html>
<html>
    
<head>
    <meta charset="utf-8"/>
    <title>Smartcare Knowledge Base</title>
    <meta name="viewport" content="width=device-width, maximum-scale=1"/>
    <meta name="apple-mobile-web-app-capable" content="yes"/>
    <meta name="format-detection" content="telephone=no">
    <meta name="description" content="Frequently asked questions and support documentation for Smartcare"/>
    <meta name="author" content="Smartcare"/>
    <link rel="canonical" href="https://help.smartcare.io"/>
    

    
        <link rel="stylesheet" href="//d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1767975540091.css">
    
    <style>
        body { background: #ffffff; }
        .navbar .navbar-inner { background: #332732; }
        .navbar .nav li a, 
        .navbar .icon-private-w  { color: #c0c0c0; }
        .navbar .brand, 
        .navbar .nav li a:hover, 
        .navbar .nav li a:focus, 
        .navbar .nav .active a, 
        .navbar .nav .active a:hover, 
        .navbar .nav .active a:focus  { color: #ffffff; }
        .navbar a:hover .icon-private-w, 
        .navbar a:focus .icon-private-w, 
        .navbar .active a .icon-private-w, 
        .navbar .active a:hover .icon-private-w, 
        .navbar .active a:focus .icon-private-w { color: #ffffff; }
        #serp-dd .result a:hover,
        #serp-dd .result > li.active,
        #fullArticle strong a,
        #fullArticle a strong,
        .collection a,
        .contentWrapper a,
        .most-pop-articles .popArticles a,
        .most-pop-articles .popArticles a:hover span,
        .category-list .category .article-count,
        .category-list .category:hover .article-count { color: #4381b5; }
        #fullArticle, 
        #fullArticle p, 
        #fullArticle ul, 
        #fullArticle ol, 
        #fullArticle li, 
        #fullArticle div, 
        #fullArticle blockquote, 
        #fullArticle dd, 
        #fullArticle table { color:#585858; }
    </style>
    
    <link rel="apple-touch-icon-precomposed" href="//d33v4339jhl8k0.cloudfront.net/docs/assets/56b3ed599033603f7da382c3/images/5bd0911e2c7d3a01757a58de/apple-icon-180x180-precomposed.png">
    <link rel="shortcut icon" type="image/png" href="//d33v4339jhl8k0.cloudfront.net/docs/assets/56b3ed599033603f7da382c3/images/5bd0911e04286356f0a50426/favicon-32x32.png">
    <!--[if lt IE 9]>
    
        <script src="//d3eto7onm69fcz.cloudfront.net/assets/javascripts/html5shiv.min.js"></script>
    
    <![endif]-->
    
        <script type="application/ld+json">
        {"@context":"https://schema.org","@type":"WebSite","url":"https://help.smartcare.io","potentialAction":{"@type":"SearchAction","target":"https://help.smartcare.io/search?query={query}","query-input":"required name=query"}}
        </script>
    
    
</head>
    <body>
        <script>
            window.onload = function() {
                $("#searchBar input.search-query" ).focus();
            };
        </script>
        
<header id="mainNav" class="navbar">
    <div class="navbar-inner">
        <div class="container-fluid">
            <a class="brand" href="https://www.smartcare.io">
            
                
                    <img src="//d33v4339jhl8k0.cloudfront.net/docs/assets/56b3ed599033603f7da382c3/images/56bcd026c697917fdc55e56b/logo-helpscout.png" alt="Smartcare Knowledge Base" width="300" height="75">
                

            
            </a>
            
                <button type="button" class="btn btn-navbar" data-toggle="collapse" data-target=".nav-collapse">
                    <span class="sr-only">Toggle Navigation</span>
                    <span class="icon-bar"></span>
                    <span class="icon-bar"></span>
                    <span class="icon-bar"></span>
                </button>
            
            <div class="nav-collapse collapse">
                <nav role="navigation"><!-- added for accessibility -->
                <ul class="nav">
                    
                        <li id="home" class="active"><a href="/">Help <b class="caret"></b></a></li
    Found 2026-01-12 by HttpPlugin
    Create report

  • Open service 52.201.90.218:80 · help.smartcare.io

    2026-01-12 09:01 

    HTTP/1.1 302 Found
Location: https://help.smartcare.io/
Server: Caddy
Date: Mon, 12 Jan 2026 09:02:02 GMT
Content-Length: 0
Connection: close
    Found 2026-01-12 by HttpPlugin
    Create report

  • Open service 3.225.219.144:443 · help.smartcare.io

    2026-01-04 09:09 

    HTTP/1.1 200 OK
Alt-Svc: h3=":443"; ma=2592000
Content-Length: 11458
Content-Type: text/html; charset=utf-8
Date: Sun, 04 Jan 2026 09:09:22 GMT
Server: Caddy
Server: istio-envoy
Set-Cookie: PLAY_SESSION="1557ab16386c75cfada07abbf262b8f8e55bb56f-siteId=56b3ed599033603f7da382c4&hs.session.id=Z92dHEiDPNT7nThSXm1WIk4GBMmXkP1Wv4QgMe0vQsYBimIYaGoe2T3C3Z8ZJQLw&hs.session.exp=1767604163186"; Expires=Mon, 04 Jan 2027 09:09:23 GMT; Path=/; Secure; HTTPOnly
Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
X-Envoy-Upstream-Service-Time: 8
Connection: close

Page title: Smartcare Knowledge Base



<!DOCTYPE html>
<html>
    
<head>
    <meta charset="utf-8"/>
    <title>Smartcare Knowledge Base</title>
    <meta name="viewport" content="width=device-width, maximum-scale=1"/>
    <meta name="apple-mobile-web-app-capable" content="yes"/>
    <meta name="format-detection" content="telephone=no">
    <meta name="description" content="Frequently asked questions and support documentation for Smartcare"/>
    <meta name="author" content="Smartcare"/>
    <link rel="canonical" href="https://help.smartcare.io"/>
    

    
        <link rel="stylesheet" href="//d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1767103845545.css">
    
    <style>
        body { background: #ffffff; }
        .navbar .navbar-inner { background: #332732; }
        .navbar .nav li a, 
        .navbar .icon-private-w  { color: #c0c0c0; }
        .navbar .brand, 
        .navbar .nav li a:hover, 
        .navbar .nav li a:focus, 
        .navbar .nav .active a, 
        .navbar .nav .active a:hover, 
        .navbar .nav .active a:focus  { color: #ffffff; }
        .navbar a:hover .icon-private-w, 
        .navbar a:focus .icon-private-w, 
        .navbar .active a .icon-private-w, 
        .navbar .active a:hover .icon-private-w, 
        .navbar .active a:focus .icon-private-w { color: #ffffff; }
        #serp-dd .result a:hover,
        #serp-dd .result > li.active,
        #fullArticle strong a,
        #fullArticle a strong,
        .collection a,
        .contentWrapper a,
        .most-pop-articles .popArticles a,
        .most-pop-articles .popArticles a:hover span,
        .category-list .category .article-count,
        .category-list .category:hover .article-count { color: #4381b5; }
        #fullArticle, 
        #fullArticle p, 
        #fullArticle ul, 
        #fullArticle ol, 
        #fullArticle li, 
        #fullArticle div, 
        #fullArticle blockquote, 
        #fullArticle dd, 
        #fullArticle table { color:#585858; }
    </style>
    
    <link rel="apple-touch-icon-precomposed" href="//d33v4339jhl8k0.cloudfront.net/docs/assets/56b3ed599033603f7da382c3/images/5bd0911e2c7d3a01757a58de/apple-icon-180x180-precomposed.png">
    <link rel="shortcut icon" type="image/png" href="//d33v4339jhl8k0.cloudfront.net/docs/assets/56b3ed599033603f7da382c3/images/5bd0911e04286356f0a50426/favicon-32x32.png">
    <!--[if lt IE 9]>
    
        <script src="//d3eto7onm69fcz.cloudfront.net/assets/javascripts/html5shiv.min.js"></script>
    
    <![endif]-->
    
        <script type="application/ld+json">
        {"@context":"https://schema.org","@type":"WebSite","url":"https://help.smartcare.io","potentialAction":{"@type":"SearchAction","target":"https://help.smartcare.io/search?query={query}","query-input":"required name=query"}}
        </script>
    
    
</head>
    <body>
        <script>
            window.onload = function() {
                $("#searchBar input.search-query" ).focus();
            };
        </script>
        
<header id="mainNav" class="navbar">
    <div class="navbar-inner">
        <div class="container-fluid">
            <a class="brand" href="https://www.smartcare.io">
            
                
                    <img src="//d33v4339jhl8k0.cloudfront.net/docs/assets/56b3ed599033603f7da382c3/images/56bcd026c697917fdc55e56b/logo-helpscout.png" alt="Smartcare Knowledge Base" width="300" height="75">
                

            
            </a>
            
                <button type="button" class="btn btn-navbar" data-toggle="collapse" data-target=".nav-collapse">
                    <span class="sr-only">Toggle Navigation</span>
                    <span class="icon-bar"></span>
                    <span class="icon-bar"></span>
                    <span class="icon-bar"></span>
                </button>
            
            <div class="nav-collapse collapse">
                <nav role="navigation"><!-- added for accessibility -->
                <ul class="nav">
                    
                        <li id="home" class="active"><a href="/">Help <b class="caret"></b></a></li
    Found 2026-01-04 by HttpPlugin
    Create report

  • Open service 18.210.189.28:80 · help.smartcare.io

    2026-01-04 09:09 

    HTTP/1.1 302 Found
Location: https://help.smartcare.io/
Server: Caddy
Date: Sun, 04 Jan 2026 09:09:19 GMT
Content-Length: 0
Connection: close
    Found 2026-01-04 by HttpPlugin
    Create report

  • Open service 52.201.90.218:80 · help.smartcare.io

    2026-01-04 09:09 

    HTTP/1.1 302 Found
Location: https://help.smartcare.io/
Server: Caddy
Date: Sun, 04 Jan 2026 09:09:19 GMT
Content-Length: 0
Connection: close
    Found 2026-01-04 by HttpPlugin
    Create report

  • Open service 52.201.90.218:443 · help.smartcare.io

    2026-01-04 09:09 

    HTTP/1.1 200 OK
Alt-Svc: h3=":443"; ma=2592000
Content-Length: 11458
Content-Type: text/html; charset=utf-8
Date: Sun, 04 Jan 2026 09:09:19 GMT
Server: Caddy
Server: istio-envoy
Set-Cookie: PLAY_SESSION="0a510d173fad62a1d265e7af53d6209a14fd63b6-siteId=56b3ed599033603f7da382c4&hs.session.id=ZMDRpZC6gABPMsHZgqvZglaa436dT5MghBm0Za09M6bmlyPOVQ5HCILvyWqr1RlG&hs.session.exp=1767604159660"; Expires=Mon, 04 Jan 2027 09:09:19 GMT; Path=/; Secure; HTTPOnly
Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
X-Envoy-Upstream-Service-Time: 7
Connection: close

Page title: Smartcare Knowledge Base



<!DOCTYPE html>
<html>
    
<head>
    <meta charset="utf-8"/>
    <title>Smartcare Knowledge Base</title>
    <meta name="viewport" content="width=device-width, maximum-scale=1"/>
    <meta name="apple-mobile-web-app-capable" content="yes"/>
    <meta name="format-detection" content="telephone=no">
    <meta name="description" content="Frequently asked questions and support documentation for Smartcare"/>
    <meta name="author" content="Smartcare"/>
    <link rel="canonical" href="https://help.smartcare.io"/>
    

    
        <link rel="stylesheet" href="//d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1767103845545.css">
    
    <style>
        body { background: #ffffff; }
        .navbar .navbar-inner { background: #332732; }
        .navbar .nav li a, 
        .navbar .icon-private-w  { color: #c0c0c0; }
        .navbar .brand, 
        .navbar .nav li a:hover, 
        .navbar .nav li a:focus, 
        .navbar .nav .active a, 
        .navbar .nav .active a:hover, 
        .navbar .nav .active a:focus  { color: #ffffff; }
        .navbar a:hover .icon-private-w, 
        .navbar a:focus .icon-private-w, 
        .navbar .active a .icon-private-w, 
        .navbar .active a:hover .icon-private-w, 
        .navbar .active a:focus .icon-private-w { color: #ffffff; }
        #serp-dd .result a:hover,
        #serp-dd .result > li.active,
        #fullArticle strong a,
        #fullArticle a strong,
        .collection a,
        .contentWrapper a,
        .most-pop-articles .popArticles a,
        .most-pop-articles .popArticles a:hover span,
        .category-list .category .article-count,
        .category-list .category:hover .article-count { color: #4381b5; }
        #fullArticle, 
        #fullArticle p, 
        #fullArticle ul, 
        #fullArticle ol, 
        #fullArticle li, 
        #fullArticle div, 
        #fullArticle blockquote, 
        #fullArticle dd, 
        #fullArticle table { color:#585858; }
    </style>
    
    <link rel="apple-touch-icon-precomposed" href="//d33v4339jhl8k0.cloudfront.net/docs/assets/56b3ed599033603f7da382c3/images/5bd0911e2c7d3a01757a58de/apple-icon-180x180-precomposed.png">
    <link rel="shortcut icon" type="image/png" href="//d33v4339jhl8k0.cloudfront.net/docs/assets/56b3ed599033603f7da382c3/images/5bd0911e04286356f0a50426/favicon-32x32.png">
    <!--[if lt IE 9]>
    
        <script src="//d3eto7onm69fcz.cloudfront.net/assets/javascripts/html5shiv.min.js"></script>
    
    <![endif]-->
    
        <script type="application/ld+json">
        {"@context":"https://schema.org","@type":"WebSite","url":"https://help.smartcare.io","potentialAction":{"@type":"SearchAction","target":"https://help.smartcare.io/search?query={query}","query-input":"required name=query"}}
        </script>
    
    
</head>
    <body>
        <script>
            window.onload = function() {
                $("#searchBar input.search-query" ).focus();
            };
        </script>
        
<header id="mainNav" class="navbar">
    <div class="navbar-inner">
        <div class="container-fluid">
            <a class="brand" href="https://www.smartcare.io">
            
                
                    <img src="//d33v4339jhl8k0.cloudfront.net/docs/assets/56b3ed599033603f7da382c3/images/56bcd026c697917fdc55e56b/logo-helpscout.png" alt="Smartcare Knowledge Base" width="300" height="75">
                

            
            </a>
            
                <button type="button" class="btn btn-navbar" data-toggle="collapse" data-target=".nav-collapse">
                    <span class="sr-only">Toggle Navigation</span>
                    <span class="icon-bar"></span>
                    <span class="icon-bar"></span>
                    <span class="icon-bar"></span>
                </button>
            
            <div class="nav-collapse collapse">
                <nav role="navigation"><!-- added for accessibility -->
                <ul class="nav">
                    
                        <li id="home" class="active"><a href="/">Help <b class="caret"></b></a></li
    Found 2026-01-04 by HttpPlugin
    Create report

  • Open service 18.210.189.28:443 · help.smartcare.io

    2026-01-04 09:09 

    HTTP/1.1 200 OK
Alt-Svc: h3=":443"; ma=2592000
Content-Length: 11458
Content-Type: text/html; charset=utf-8
Date: Sun, 04 Jan 2026 09:09:19 GMT
Server: Caddy
Server: istio-envoy
Set-Cookie: PLAY_SESSION="e6173067d77b77d568be175f9ec3dcad0bcb7c8d-siteId=56b3ed599033603f7da382c4&hs.session.id=EYdEppzaAxMWhSQJWD1sXhOJ3H8vz8YsikHFUU033ZIZtIaUK54oyU3oInqsKli9&hs.session.exp=1767604159146"; Expires=Mon, 04 Jan 2027 09:09:19 GMT; Path=/; Secure; HTTPOnly
Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
X-Envoy-Upstream-Service-Time: 9
Connection: close

Page title: Smartcare Knowledge Base



<!DOCTYPE html>
<html>
    
<head>
    <meta charset="utf-8"/>
    <title>Smartcare Knowledge Base</title>
    <meta name="viewport" content="width=device-width, maximum-scale=1"/>
    <meta name="apple-mobile-web-app-capable" content="yes"/>
    <meta name="format-detection" content="telephone=no">
    <meta name="description" content="Frequently asked questions and support documentation for Smartcare"/>
    <meta name="author" content="Smartcare"/>
    <link rel="canonical" href="https://help.smartcare.io"/>
    

    
        <link rel="stylesheet" href="//d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1767103845545.css">
    
    <style>
        body { background: #ffffff; }
        .navbar .navbar-inner { background: #332732; }
        .navbar .nav li a, 
        .navbar .icon-private-w  { color: #c0c0c0; }
        .navbar .brand, 
        .navbar .nav li a:hover, 
        .navbar .nav li a:focus, 
        .navbar .nav .active a, 
        .navbar .nav .active a:hover, 
        .navbar .nav .active a:focus  { color: #ffffff; }
        .navbar a:hover .icon-private-w, 
        .navbar a:focus .icon-private-w, 
        .navbar .active a .icon-private-w, 
        .navbar .active a:hover .icon-private-w, 
        .navbar .active a:focus .icon-private-w { color: #ffffff; }
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        #serp-dd .result > li.active,
        #fullArticle strong a,
        #fullArticle a strong,
        .collection a,
        .contentWrapper a,
        .most-pop-articles .popArticles a,
        .most-pop-articles .popArticles a:hover span,
        .category-list .category .article-count,
        .category-list .category:hover .article-count { color: #4381b5; }
        #fullArticle, 
        #fullArticle p, 
        #fullArticle ul, 
        #fullArticle ol, 
        #fullArticle li, 
        #fullArticle div, 
        #fullArticle blockquote, 
        #fullArticle dd, 
        #fullArticle table { color:#585858; }
    </style>
    
    <link rel="apple-touch-icon-precomposed" href="//d33v4339jhl8k0.cloudfront.net/docs/assets/56b3ed599033603f7da382c3/images/5bd0911e2c7d3a01757a58de/apple-icon-180x180-precomposed.png">
    <link rel="shortcut icon" type="image/png" href="//d33v4339jhl8k0.cloudfront.net/docs/assets/56b3ed599033603f7da382c3/images/5bd0911e04286356f0a50426/favicon-32x32.png">
    <!--[if lt IE 9]>
    
        <script src="//d3eto7onm69fcz.cloudfront.net/assets/javascripts/html5shiv.min.js"></script>
    
    <![endif]-->
    
        <script type="application/ld+json">
        {"@context":"https://schema.org","@type":"WebSite","url":"https://help.smartcare.io","potentialAction":{"@type":"SearchAction","target":"https://help.smartcare.io/search?query={query}","query-input":"required name=query"}}
        </script>
    
    
</head>
    <body>
        <script>
            window.onload = function() {
                $("#searchBar input.search-query" ).focus();
            };
        </script>
        
<header id="mainNav" class="navbar">
    <div class="navbar-inner">
        <div class="container-fluid">
            <a class="brand" href="https://www.smartcare.io">
            
                
                    <img src="//d33v4339jhl8k0.cloudfront.net/docs/assets/56b3ed599033603f7da382c3/images/56bcd026c697917fdc55e56b/logo-helpscout.png" alt="Smartcare Knowledge Base" width="300" height="75">
                

            
            </a>
            
                <button type="button" class="btn btn-navbar" data-toggle="collapse" data-target=".nav-collapse">
                    <span class="sr-only">Toggle Navigation</span>
                    <span class="icon-bar"></span>
                    <span class="icon-bar"></span>
                    <span class="icon-bar"></span>
                </button>
            
            <div class="nav-collapse collapse">
                <nav role="navigation"><!-- added for accessibility -->
                <ul class="nav">
                    
                        <li id="home" class="active"><a href="/">Help <b class="caret"></b></a></li
    Found 2026-01-04 by HttpPlugin
    Create report

  • Open service 3.225.219.144:80 · help.smartcare.io

    2026-01-04 09:09 

    HTTP/1.1 302 Found
Location: https://help.smartcare.io/
Server: Caddy
Date: Sun, 04 Jan 2026 09:09:19 GMT
Content-Length: 0
Connection: close
    Found 2026-01-04 by HttpPlugin
    Create report
help.smartcare.io
Fingerprint:
b6fbe794855e23e4485c0ce37e52884d92bc66119f13d0a57fc6bb4234dc763f
CN:
help.smartcare.io
Key:
ECDSA-256
Issuer:
E7
Not before:
2026-01-04 08:09
Not after:
2026-04-04 08:09
help.smartcare.io
Fingerprint:
530862bd528ff540071d2b28601ccd4db787af0963870d9375d64288ba0a6217
CN:
help.smartcare.io
Key:
ECDSA-256
Issuer:
E8
Not before:
2025-11-05 22:57
Not after:
2026-02-03 22:57
Domain summary

help.smartcare.io 11

1 recorded
IP summary

18.210.189.28 2 3.225.219.144 1 52.201.90.218 1

3 recorded

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