Open service 2600:1f18:2240:ee40:72c5:25d9:4194:8653:80 · remotehelp.geneseo.edu
2026-01-01 21:33
HTTP/1.1 301 Moved Permanently content-length: 0 location: https://remotehelp.geneseo.edu/ x-trace-id: edc0e15c-072c-4b75-8767-d37231da33fd connection: close
Open service 2600:1f18:2240:ee40:72c5:25d9:4194:8653:443 · remotehelp.geneseo.edu
2026-01-01 21:33
HTTP/1.1 200 OK date: Thu, 01 Jan 2026 21:33:26 GMT cache-control: must-revalidate, no-cache, no-store, post-check=0, pre-check=0, private cross-origin-embedder-policy: require-corp x-xss-protection: 0 content-security-policy: default-src 'self' pinned-geneseo:; frame-ancestors 'self'; object-src 'none'; base-uri 'self'; x-robots-tag: noindex, nofollow x-frame-options: SAMEORIGIN set-cookie: sra_s=eyJpdiI6ImlweWFZcElIdGRKb3dMMXU3bFpmS1E9PSIsInZhbHVlIjoiMzB4WFFZak84ZUIzdU5qVzNoc1lkcnRBVkc5ZWpLa0RWRm90UXRwZUlwOHgxSlZybjFYYlZSWW1SLzVqT2kvMlRrL1RMeXUyMnR3aGFYbnI2OWVFRXBBVXErLzdYNFZRUDNZMlpaM0RYdnYzK1E1RFNnalk1eHpuT3F2VHVmM2IiLCJtYWMiOiI3NmNjNTc1NTdiNzg1NjUxZmYxNzZmYzRjMzdlMjMwYWM2NTA0N2UxZWU4Yzc3NzUxMTA1YTU0NTVkMzEzMzJjIiwidGFnIjoiIn0%3D; path=/; secure; httponly; samesite=lax x-ua-compatible: IE=edge x-content-type-options: nosniff accept-ch: Sec-CH-UA, Sec-CH-UA-Mobile, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version, Sec-CH-UA-Arch, Sec-CH-UA-Bitness permissions-policy: accelerometer=(), autoplay=(), camera=(), encrypted-media=(), fullscreen=(self), geolocation=(), gyroscope=(), magnetometer=(), microphone=(), midi=(), payment=(), picture-in-picture=(), sync-xhr=(), usb=() cross-origin-opener-policy: same-origin referrer-policy: strict-origin-when-cross-origin x-permitted-cross-domain-policies: none transfer-encoding: chunked content-type: text/html; charset=UTF-8 strict-transport-security: max-age=31536000 x-trace-id: 14be6f99-5aa1-4cd7-b610-4742be97fcfa connection: close Page title: Remote Support Portal <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN" "http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en-us"> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <title>Remote Support Portal</title> <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0"> <link href="/content/common.css" rel="stylesheet" type="text/css"> <link href="/content/public.css" rel="stylesheet" type="text/css"> <link href="/content/mobile.css" rel="stylesheet" type="text/css"> </head> <body> <div id="container"> <div id="header" class="contentBox"> <div class="pageTitle"> <img alt="Geneseo Enhance Word Mark" src="/files/BannerLogo.png"> </div> <div class="lang-selection"> <img alt="Choose Your Language" title="Choose Your Language" src="/content/globe.png"/> <span class="language_selection" id="language_selection"> <span class="single">English (US)</span> </span> </div> </div> <script defer type="text/javascript" src="/content/bbcode-styles.js"></script> <div class="contentBox ambushContentBox" id="ambushMessages"> <h1 class="sectionTitle">Important Messages</h1> <span class="bbcode"><strong>Welcome to SUNY Geneseo's CIT HelpDesk Chat</strong><br /> The CIT HelpDesk Chat is available when our HelpDesk is open.<br /> To view our HelpDesk hours, please visit <a href="https://www.geneseo.edu/cit/helpdesk">https://www.geneseo.edu/cit/helpdesk</a><br /> <br /> <strong>If you HAVE been provided a Session Key:</strong><br /> In the <em>Session Key</em> section, enter your Session Key, then click <em>Submit</em>.<br /> <br /> <strong>If you HAVE NOT been provided a Session Key:</strong><br /> In the <em>Issue Submission</em> section, select <strong>General Computer Question</strong>, enter your name and describe your issue, then click <em>Submit</em>. You will be placed in a queue, and the next available CIT support person will connect with you.</span> </div> <div class="contentBox" id="sessionKeyBox"> <h1 class="sectionTitle"> <span> Session Key </span> <a rel="help" title="Show Session Key Help Window" href="/help?show_help=help_session_keys" target="_blank" class="popup-if-possible" data-open-options="toolbar=no, directories=no, status=no, menubar=no, scrollbars=yes, resizable=yes, height=300, width=400" id="help_session_keys" data-window-name="help_session_keys_popup" > <img src="/content/help_16.png" alt="Show Session Key Help Window" > </a> </h1> <div> <form action="/check_access_key" method="get" id="access_key_form"> <label id="access_key_pretty:label" for="access_key_pretty" class="accessible" >Session Key</label> <input type="text" name="access_key_pretty" id="access_key_pretty" value="" size="20" maxlength="20" autocomplete="off" > <input type="submit" name="access_key_submit" id="access_key_submit" value="Submit" > <img src="/content/loading.gif" alt="" class="hidden" id="session_key_loading_gif" > <div id="access_key_error" class="hidden error"></div> </form> <span class="params" id="access_key_params" data-chat-enabled="false" ></span> <span class="params" id="access_key_strings" data-invalid-key="The key that you entered is not valid." data-validation-error="Error validating access key." ></span> <script defer type="text/javascript" src="/content/access_key_input.js"></script> </div> </div> <div class="contentBox" id="issueSubmissionBox"> <h1 class="sectionTitle"> <span> Issue Submission </span> <a rel="help" title="Show Issue Submission Help Window" href="/help?show_help=help_issues_menu" target="_blank" class="popup-if-possible" data-window-name="help_issues_menu_popup" data-open-options="toolbar=no, directories=no, status=no, menubar=no, scrollbars=yes, resizable=yes, height=300, width=400" > <img src="/content/help_16.png" alt="Show Issue Submission Help Window" id="help_issues_menu" > </a> </h1> <div> <span class="issues_menu"> <div> <sp